Ben Laurendeau

FIREFIGHTERS COMMUNITY CREDIT UNION

Ben Laurendeau began his journey working in Credit Unions in 1987. Since then, he has become a prominent figure in the industry, serving as the President and CEO of Firefighters Community Credit Union (FFCCU) in Cleveland since 2004. Ben's commitment to excellence and his deep-rooted belief in the importance of personal connections have shaped his approach to leadership.

Ben's educational background underscores his dedication to his field. He earned an Associate Degree in Accounting from Terra Community College, followed by a Bachelors Degree in Accounting from Tiffin University and a Master of Business Administration Degree from Baldwin Wallace University.

At FFCCU, Ben's leadership has been instrumental since assuming the role of President/CEO. Under his guidance, FFCCU has flourished, becoming the second-largest credit union in Northeast Ohio. Despite its growth, Ben remains deeply involved in the organization's day-to-day operations, exemplifying his hands-on management style. Unlike the impersonal nature often associated with large financial institutions, Ben prioritizes personal connections. He is also dedicated to modernizing FFCCU to meet the evolving needs of its members. His vision for the institution encompasses both its rich history and its potential for innovation, ensuring that FFCCU remains a cornerstone of the community for years to come.

Beyond his responsibilities at FFCCU, Ben is actively engaged in industry-wide initiatives. He serves as a Director on the Ohio Credit Union League Services Corporation Board and contributes his expertise to the Ohio Credit Union League Audit Committee, demonstrating his commitment to advancing the credit union movement.

Ben Laurendeau

Education

Associate Degree, Accounting, Terra Community College
Bachelor’s Degree, Accounting, Tiffin University
MBA, Baldwin Wallace University

Areas of Expertise

Leadership, Credit Unions, Financial Institution Leadership and Governance

RECENT ARTICLES BY Ben

What’s So Cool About FedNow Payments?

What’s So Cool About FedNow Payments?

You may have heard about making “FedNow® payments” within the past year. If so, you may be confused about what exactly it is. While the purpose…

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