ATM and Debit Cards

Giving You The Power of Convenience

Our VISA Debit and ATM Cards let you access your money safely and securely when you need it. Visa® Debit Cards are linked to a checking account and allow you to make purchases anywhere Visa® is accepted: in stores, online, even over the phone. And, you can access your account at over 36,000 surcharge-free ATMs nationwide to deposit or withdraw money.

VISA® Debit Cards

With a Visa® Debit Card from FFCCU, you no longer need to worry about having enough cash on hand. Our debit cards include an EMV Chip and contactless technology, adding extra ease and security to your account! You can now use your Visa® Debit Card on contactless-enabled terminals.

  • To activate Visa® Debit Card and/or set your PIN: 800-290-7893
  • To report your Visa® debit card lost or stolen: 888-297-3416
  • For after hours card assistance: 800-547-1827

 

ORDER A DEBIT CARD

ATM Cards

ATM-only cards are available to members that just have a savings account. They allow withdrawals from your savings account at over 30,000 surcharge-free ATMs, and allow deposits at over 7,500 surcharge-free ATMs nationwide using a personalized PIN*. Interested in being able to make purchases with a card? Consider upgrading to a Visa® Debit Card!

You can search for the location nearest you using our search tool and with our FREE Mobile App! If you are traveling outside the United States, please use the Co-Op Shared Branch and ATM locator for assistance.

FIND AN ATM

KUDOS!

I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.

Rachel

My experience with FFCCU’s Parma branch has been nothing but positive. Obtaining an auto loan was really easy, even though I came to the establishment as a nonmember.

-Star B.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...

-Sandy

Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...

-John B.

I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...

Eric

Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!

-Amanda J.

Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️

Mary Kay & Joe

Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!

Karen

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

Tiffany Zifcak worked with me on my recent home equity loan and did an amazing job. She made the process quick and easy for me. Will be using FFCCU for more of my financial needs in the future.

-Mike K.

I was connected to this credit union through my employer back in 1989. I don’t know where to begin on how life changing my membership has been. The entire staff is wonderful regardless of branch...

Drew M.

More Kudos!

Talk to us today to order an ATM or debit card

Call or text 216.621.4644 or fill out the form below to get started and we’ll contact you to process your request.

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*Based on member eligibility. Please contact a teammate for more information. Surcharge-free ATM options as of 1/2025. Deposit ability is at the discretion of the ATM owner. To report a lost or stolen ATM/Debit Card, please call 888-297-3416 as soon as possible.

Debit Card FAQ

You should receive your new card in early January 2025. To ensure a smooth transition, please activate it using the phone number on the sticker attached to your card before January 30. If you miss this deadline, no problem—just give us a call at 216-621-4644, and we’ll assist you with manual activation.

ATM withdrawals are subject to 2 different fees – a transaction fee charged by FFCCU, and a surcharge from the ATM servicer. ATMs in one of our surcharge-free networks will not apply this servicer charge.

You can use the ATM locator tool available on our website or in our mobile app to find surcharge-free ATMs near you.

No. Your card number and PIN will remain the same unless your card is replaced due to other issues. Your PIN and card number will not change when your card expires. 

If you believe you were charged a surcharge fee in error at a surcharge-free ATM, please contact us at 216.621.4644 or message us in the mobile banking app.

No, you can still use your debit or ATM card to deposit funds, transfer money, and check balances at participating ATMs in our surcharge-free network. The same fees that have previously applied to these activities will continue to be in effect. Check the ATM locator for features available at specific ATMs.

Our partnership with the CO-OP, Alliance One, Culiance, and MoneyPass networks ensures you will still have access to over 30,000 surcharge-free ATMs nationwide.

Our team is here to help! Call or text us at 216.621.4644, visit a branch, or use our mobile app or website for support.