Loan Payment Center

Pay your FFCCU loan payments from another financial institution

We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center. The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*. Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.

Loans From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.

For instructions on making a one-time auto loan payment, view our tutorial video.

Make a Payment

Primary Mortgage From An Outside Account

Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.

Make a Payment

Loans With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card loan payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

Primary Mortgage With A Debit Card

Make a quick, one-time loan payment from your debit card from our debit card mortgage payment portal. Please note, a $4.95 convenience fee will be added.

Make a Payment

*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.

KUDOS!

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️

-Mary Kay & Joe

Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!

-Amanda J.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!

-Donna P.

I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I  was so happy with the service I am switching all of my checking and savings over. Kudos...

-Amy B.

Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.

-David W.

Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.

-Alan S.

Anytime I have to call, I always end up speaking with the most friendly folks. They always help me and I feel like I’m truly being taken care of.

-Alexandra

I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!

-Alice & James D.

I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...

-Irene

I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!

-David H.

More Kudos!