Loan Payment Center
Pay your FFCCU loan payments from another financial institution
We have several easy ways for you to make your loan payments, whether from your FFCCU account or an account at another financial institution! To make payments from your FFCCU account, simply sign into Online Banking and manage payments under the Transfer tab. To make a payment from another financial institution visit our loan payment center.
The Loan Payment Center is a convenient option when you don’t have an FFCCU deposit account. Through our loan payment center, you can automatically pull funds from a checking or savings account at another financial institution or pay with a debit card*.
Please note, the loan payment center is only for regularly scheduled payments. If you would like to make a principal only payment please call or text us at 216.621.4644.
Loans From An Outside Account
Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH loan payment portal.
For instructions on making a one-time auto loan payment, view our tutorial video.
Primary Mortgage From An Outside Account
Make a one-time payment or set up recurring electronic payments from another financial institution using our ACH mortgage payment portal.
*Debit card transactions are subject to a $4.95 convenience fee. Teammate assisted ACH transactions (via phone or in person) are subject to a $4.95 convenience fee. Teammate assisted debit card transactions are subject to a $9.95 convenience fee.
KUDOS!
Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...
-John B.
I was connected to this credit union through my employer back in 1989. I don’t know where to begin on how life changing my membership has been. The entire staff is wonderful regardless of branch...
Drew M.
I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.
-Percaker G.
Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.
-Dave
Our Financial Service Rep spoke with the travel agency directly to ensure payment for our dream vacation made the deadline. The process reaffirmed that FFCCU is the best credit union for us!
-The Freeborns
Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!
Karen
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...
Eric
My experience with FFCCU’s Parma branch has been nothing but positive. Obtaining an auto loan was really easy, even though I came to the establishment as a nonmember.
-Star B.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
Irene
Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️