A Fast, Secure Way to Access Account History

To sign up for e-Statements:

  1. Log into your Online banking account
  2. Click the “Statements & documents” tab.
  3. Opt in.

Still need help? View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app). To view e-statements you will need to be registered for digital banking. Follow the instructions in our digital banking registration tutorial.

You can change your e-Statement subscription at any time in the "More Services" tab.

To Access e-Statements:

  1. Log into your Online banking account
  2. Click the "Statements & documents" tab.
  3. Select the icon you wish to view, print or download.

Still need help? View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app). To view e-statements you will need to be registered for digital banking. Follow the instructions in our digital banking registration tutorial.

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Urgent icon Important Account Information

Paper Statement Fee

As of May 31, 2024, all members who have any accounts that have elected to receive paper account statements will incur a $2 charge* per statement cycle, per account.

This fee is waived for members enrolled in electronic statements. View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app).

Don’t have Online Banking?

Through online banking, e-Statements are available to view, print or download whenever! After electing e-Statements, a 36-month rolling history of statements will remain available. Download files as a PDF or CSV file, E-statements are quick, convenient, and eco-friendly! View our online banking enrollment tutorial to get started.

Enroll in Online Banking

eTax Documents, another benefit of e-Statements

Account holders that earned $10 or more in dividends, or paid $600 or more in mortgage loan interest, are sent tax documents. With e-Statements, you also have access to e-Tax docs. An email notification is sent as soon as e-Tax Documents are available. Here’s how to access eTax Document(s):

  1. Log into Online Banking
  2. Click on the eStatement Tab
  3. Click on the eTax sub-tab
  4. Click on the date to view, download, or print

Please note: If you have multiple membership accounts, you’ll need to log into each individual account to retrieve any Tax Documents. (Tax Documents are accessible only within the individual account, they are not set up for cross-account access).

If you have any questions about e-Statements or eTax Documents, please contact us. You can send us a secure message through online banking or call 216.621.4644 for more information.

KUDOS!

I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...

Eric

The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!

-Donna P.

Once again, great service here! My membership goes back almost 40 years with Firefighters Community Credit Union. Never a disappointment.

-Dave

Fortunately, we found out about the mortgage program at FFCCU. We had originally applied for a loan through a bank, but they were not interested in helping us. FFCCU put through our loan in a timely m...

-John B.

The quick response was A-1. The respect was apparent, and the knowledge? –muah!– [chef’s kiss] Thanks to the North Ridgeville Branch team!

Kim M.

I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.

Rachel

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...

-Sandy

I needed a new vehicle loan, and FFCCU beat other interest rates so dramatically it was a no “brainer.” I  was so happy with the service I am switching all of my checking and savings over. Kudos...

-Amy B.

Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!

Karen

Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️

Mary Kay & Joe

Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.

-Alan S.

More Kudos!

*Fee is waived for members with Sparky Youth Savings or members of Club Ignite.