

P2P Payments
Reach Out and Pay Someone
Now it’s easier to share costs with your friends and family, without cash or checks, and pay them instantly from afar. FFCCU accounts can be linked to P2P payment apps such as Venmo and Cash App so you can send and receive money from friends and family in whichever account you choose. If you’ve never used a P2P app, we’re here for you! Check out our FAQ for more info and how to get started.
FAQs about P2P Payment Apps
P2P, or peer-to-peer payment apps, are mobile applications for your smartphone that allow you to connect your debit card, checking account, or even your credit card, and then use that info to digitally transfer money from your account to one of your contacts.
If you have a PIN setup, which will depend on the app you are using, you’ll input the PIN at some point during the process for safety. The most common and widely used P2P apps are Venmo, PayPal and Cash App. P2P apps are available on Android and iPhone, which allows quick and easy exchange of money directly between individuals and FFCCU.
Most P2P services work with just about any financial institution. Venmo, Cash App and Paypal are all compatible with your FFCCU accounts. Many of our members choose to join the one that friends and family are already using.
While FFCCU is not currently a Zelle provider, you can use Zelle with a contact who has Zelle associated with their own bank. We hope to offer Zelle as a P2P option sometime in the future.
To sign up with Cash App:
- Download the Cash App app for iOS or Android and open the app on your device.
- Click sign-in and enter your email or phone number.
- Follow the instructions to verify your email or phone number. You will either receive a confirmation email or a text message with a code to confirm your registration.
- Add your bank. To do so, you will need to enter your name and debit card number.
- Choose a $Cashtag, which is your unique user name for Cash App and it can also be used to get paid by someone. A $Cashtag must include at least one letter and a maximum of 20 characters.
To sign up with Venmo:
- Download the mobile apps: iOS & Android
- Open the Venmo app
- Choose your sign up method and create a secure password (between 8 and 32 characters long).
- Verify your phone number and email address. As soon as you sign up, a verification code will be sent to your phone number via text message.
- Enter the verification code from the text message when prompted in the Venmo app/website to verify your phone number.
- Add and verify your bank account. Venmo offers both and instant and manual verification. Take the time to verify your bank account before you transfer funds to avoid any complications.
Fees associated with P2P are typically optional and are based on the type of payment you’d like to connect or how fast you’d like to receive funds.
Venmo waives their standard 3% fee for sending money when the transaction is funded with a Venmo balance, a bank balance or a debit card. The 3% fee is NOT waived when users send money from a credit card. Instantaneous transfers, which allow you to see funds within 30 minutes, incur a 1% fee (with a minimum of 25 cents and a max of $10). If you don’t need access to the funds immediately, you can do the standard bank transfer for no fee and it will be completed in 1-3 business days.
Similarly, Cash App charges a 3 % fee if you use a credit card to send money, but making payments with a debit card or bank account is free. Cash App also charges a 1.5 percent fee if you request an instant transfer of funds to your linked debit card. If you request to transfer money to a bank account, the transfer is free — however, you must wait 1-3 business days for the transaction to process.
While all major P2P systems encrypt your financial information, they are not immune to hacking or scams. Venmo uses data encryption technology to protect users against unauthorized transactions while storing user information on servers in secure locations. Venmo also give users the option of setting up PIN codes for mobile applications.
However, there is no protection if you choose to send a payment through Venmo for a good or service. So it’s best not to make transactions with strangers through Venmo. It’s also a good idea not to leave much, if any balance in P2P apps. Funds that remain in an app and become compromised are not insured, so if your account is hacked, you have no way to recover that money.
You can also set up two-factor authentication to protect your account further. Additionally, a PIN that must be entered before the app can be opened is a great idea. These protections help you in case someone else gets their hands on your phone.
Safety tips when using Venmo, Cash App or other P2P applications:
- Set up a PIN or Touch ID.
- Change your account setting to “private.”
- Turn on notifications for every transaction
- Only use P2P services with people you know and trust
- Don’t store large balances in your P2P apps
KUDOS!
Thanks to Brian Velioniskis, our financial goals are back on track. He explained the options for setting up our home equity loan very clearly and made the process easy.
-Jeff C.
The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!
-Donna P.
Shared branching lets me, as a member of an out-of-town credit union, access FFCCU’s services. I have never had a bad experience working with FFCCU and appreciate that they have helped me make large d...
-Paul P.
I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...
-Sandy
I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...
-Brian W.
I have been a member since 2011. Everyone has always been very helpful and quick to respond. There have also been steady improvements year after year, especially with online banking. I love supporting...
Eric
The quick response was A-1. The respect was apparent, and the knowledge? –muah!– [chef’s kiss] Thanks to the North Ridgeville Branch team!
Kim M.
I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!
-David H.
Just joined the FFCCU when I refinanced my car loan. I couldn’t be happier with the service Jenny Stanfield and Ginny Hainen provided! I did almost everything online. Easy, convenient, and they saved...
-Maria K.
Beth was great to work with! Super responsive. The entire process was so smooth and easy!
-Brooke G.
I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...
Irene
Wow!!! You give me the best customer service!!! I’m an 8-year Member and can say my Credit Union performs like nothing else. They take such a personal interest in all my issues, great and small.