Member Perks

You're Living the Good Life as a Member of FFCCU!

Membership at FFCCU has its perks! We try to save our members money whenever we can. Check out these exclusive savings.

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Cashier’s Checks and Money Orders

Cashier’s Checks and Money Orders are available for purchase at all branches. (Proper ID is required.)

Safe Deposit Boxes

A great tool for managing your valuables and important documents; safe deposit boxes are available at our Downtown Cleveland Branch.

Any friend of yours is a friend of ours! Refer a friend to become a member of FFCCU. When they join, you’ll each receive $25*! Oh, and don’t forget to fill them in on the awesome perks, services and products offered to members only!

Notary Service

FREE notary service is available to members at all FFCCU branches. (Proper ID required.)

Member Appreciation Days

We sure do love our members. In fact, we love our members so much that we throw them an annual Member Appreciation Day celebration! During the party, members are treated to in-branch goodies, giveaways, promotions.

Foreign Currency – Purchase or Exchange

Purchase foreign currency for over 100 countries thru FFCCU. Please allow at least 10 days before you travel for us to place this order. Unsure about how much currency you’ll need? Opt for Currency Price Protection: purchase up to $2,500 and return the unused portion at the same exchange rate (available for most foreign currencies).

Intuit Turbo Tax

As a member of FFCCU, you can save up to 20% on TurboTax® federal products — the #1 best-selling tax software. With TurboTax, you’ll get your taxes done right and your biggest possible refund. Start TurboTax today for free! In order to receive your discount, you must use the link on our webpage here to access our TurboTax microsite.

Credit Union Travel Club

Do you like to travel? Then we hope you’ll take advantage of a great benefit for FFCCU members: a free standard membership in Credit Union Travel Club – a discount travel site exclusively for credit union members. You can book hotels, cruises, and more to virtually anywhere you want to go. Travel Club members save an average of $46 per night on hotels when compared to the “big name” travel sites!

Medallion Stamp/Signature Guarantee

Securely transfer your assets with a Medallion Stamp Signature Guarantee to authenticate the identity of an individual when transferring assets from one owner to another or other financial transactions. All owners must be 18 or older and present with at least one owner being a member. Owners must bring a valid government-issued photo ID. The owner/endorser must have the original document to be guaranteed. The value of the transactions cannot exceed $100,000.00. Other requirements may apply.

Enterprise Car Sales

Our partnership with Enterprise Car Sales will help you find that perfect used car at an unbeatable price. Enterprise offers a wide variety of gently used cars, and all purchases are conducted using their haggle-free system. The price you see is the price you pay, and all cars are listed below retail values. When you’re ready to buy, save time by getting your loan pre-approved with FFCCU. Visit an Enterprise location near you and find the car of your dreams! Call 888-CAR-SALES (888.227.7253) for more information.

Prepaid Visa® Gift Cards*

Visa® Gift Cards are the perfect gift for that hard-to-buy-for person. They’re available in any amount. They’re ideal for birthdays, graduations, anniversaries, weddings, communions, or even as a reward for a great report card. Visa® Gift Cards can be used anywhere that accepts Visa®, such as your favorite restaurant, department store or movie theater. To purchase your Visa® gift card stop at your nearest FFCCU location. Some restrictions and fees apply, please call us for full details.

Love My Credit Union Rewards

Love My Credit Union Rewards offers exclusive, credit union member prices and savings on top brands. Visit the one-stop website at LoveMyCreditUnion.org for exclusive offers, credit union member prices, and savings with H&R Block, Trust & Will, TruStage and more.

KUDOS!

I did not have my loan information and needed to know how, when, and where to make a payment. I was completely frazzled but Megan S. was able to talk me through setting up my user account, payments,...

Donna G.

Beth and Kathy were excellent to work with. They answered every question I had and every phone call I made. I loved those two.

-Alan S.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!

-Donna P.

The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.

-John S.

Our family has benefited from over 30 years of outstanding service with Firefighters Community Credit Union. Thanks for the prompt response to my online live chat question.

-Jeffery K.

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.

-Jennifer

I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...

-Brian W.

Emily answered my text quickly (on a Saturday morning!) and helped me promptly with my request. I love the text feature at FFCCU!!

-Amanda J.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!

Karen

More Kudos!

Bill Deighton

Bill has over 40 years of experience in credit unions and previously served as Chair of the Board of Directors for 30 years. Bill is a retired Captain of the Cleveland Fire Department. Along with his credit union experience, he has served for 16 years on the Ohio Police and Fire Pension Fund Board. He believes that credit unions are powered by providing the best customer service to members. Bill volunteers at St. Ambrose Parish and the Fire Museum renovation. Bill and his wife live in Brunswick and have two grown children.

Anthony Missig

Tony is honored to have been the current Board Director since 1999. He has been a credit union member of Cleveland Fire Fighter since 1988. Tony graduated with a BA degree in Business from Hiram College and an MBA from Baldwin Wallace College. He is currently an Assistant Chief with the Cleveland Fire Department.

Ben Laurendeau

Ben Laurendeau has been employed in the credit union industry since 1987 in a variety of positions. Ben has held the position of President/CEO with Firefighters Community Credit Union since January of 2005. Ben holds an Associate Degree in Accounting from Terra Community College, A Bachelor Degree in Accounting from Tiffin University and a Master of Business Administration Degree from Baldwin Wallace University. Ben serves as a Director on the Ohio Credit Union League Services Corporation Board and serves on the Ohio Credit Union League Audit Committee.

Gary D. Arbeznik

Gary is a lifelong resident of Greater Cleveland and has been a member of the Board of Directors since 2018. Many of his family members have served in the Cleveland Fire department and are long-time members of FFCCU. Gary holds a BA from Columbia College and a JD g from Cleveland State University. He has worked for both Cuyahoga County and the US Attorney’s office in Cleveland during his legal career. Now retired, Gary and his wife live in Lakewood.

Barbara McCullough

Barb is a current Board Director of FFCCU and a fully vested member. She has an MBA in Finance and has spent 25 years teaching to all walks of life. Barb is a volunteer with the Foundation for Geauga Parks, Ohio Department of Natural Resources, Lorain County Spirit of America, and Girl Scouts of Northeast Ohio. Barb is a lifelong resident of the Cleveland area. She and her husband have one daughter.

Alyssa Garcia Evanoff

Alyssa Garcia Evanoff joined Firefighters Community Credit Union as the Chief Marketing Officer in February 2019. Alyssa has nearly two decades of experience in brand management and strategic marketing with a variety of organizations across the Greater Cleveland area. During her career, she has developed successful marketing and creative campaigns that have repositioned brand image and increased brand loyalty through emerging digital trends, content marketing and user experience strategy. Alyssa is a graduate of Miami University and sits on the board of the Cleveland chapter of the American Advertising Federation.

Jessica Bittner

Jessica Bittner joined FFCCU as a teller in 2009. In 2012 she was promoted to branch manager, and has managed multiple branches throughout the credit union. Jessica holds a Bachelors in Human Resource Management & Business Management, with a minor in accounting from Baldwin Wallace University. She was promoted to COO in 2021.

Kathleen Riggs

Kathleen Riggs joined FFCCU as Chief Retail Officer in 2013. Kathy has been in the financial services industry for over 25 years, holding a variety of positions. Kathleen received her bachelors degree in psychology from Kent State University and is a certified trainer of CUNA’s Creating Member Loyalty program.

Paul Humphrey

Paul Humphrey was born and raised in Northeast Ohio. He joined FFCCU in 2017 as the Chief Lending Officer. Paul is a graduate of Kent State University. He holds the designation of Certified Credit Union Financial Counselor (CCUFC) from CUNA. Paul has managed lending programs in both small and large credit unions and brings that unique perspective to serve the members of FFCCU.

John Carrick

John Carrick is the Chief Financial Officer of Firefighters Community Credit Union in Cleveland, Ohio. John was hired by Greater Cleveland Firefighters Credit Union (former name of Firefighters Community Credit Union) as an Accounting Assistant in February 1993, was promoted to acting CFO in 1995, and was awarded the position of CFO in 1996. John has assisted in the acquisition of multiple mergers for Firefighters Community Credit Union and has managed two different Merging Credit Unions during the merger process. John is a former member of the Audit Committee of the Cleveland Chapter of the Ohio Credit Union League. John holds a Bachelor of Business Administration degree from Cleveland State University.

Dennis Corrigan

Dennis has been a member of the Board of Directors since 2017. He is invested in forming bonds between the Credit Union and the community and helping members improve their economic situations. He has a strong desire to have a voice in the decision-making process of an institution that he was raised with and believes in. Dennis has been a part of the Cleveland Fire Department for 25 years and is currently a Captain. Dennis and his wife live in the Cleveland area with their three children.

Damian Borkowski

Damian has served on the Board of Directors for over 10 years. He has been the Citywide Service Manager for the City of Cleveland since 1983 and manages the demolition of houses and buildings. He holds degrees in Law and Engineering and is a member of the Ohio Bar. Damian lives with his wife in the Cleveland area. He has been a credit union member for 30 years.

Rich Bowman

Rich serves as the Chair of the Board of Directors and has been a board member since 2009. He has been a Cleveland Firefighter since 1989 and is presently a Battalion Chief serving the city’s lower west side. Rich is a founding member and Treasurer of the Firefighters Memorial Ride. Since their inception in 2004, they have donated over $250,000 to the families of fallen Fire, Police, and EMS workers. He has a bachelor’s degree in Business Administration with a minor in Finance from Cleveland State University.

James E. Polk

James is the Vice-Chair of the Board of Directors and has served on the Board since 1982. He has also held the position of Secretary. Jim is a retired Cleveland Firefighter after 30 years of service. He is the past treasurer of Fire Fighters Local 93 and served on the Union Executive Board for 18 years. Jim is also a former Worker’s Compensation Representative for Local 93 and the NOFF.

Bryan Gallagher

Bryan has served on the FFCCU Board of Directors since 2006 and looks forward to continuing to help the credit union move forward and provide quality services to members. Born and raised in Cleveland, Bryan and his wife live in Lakewood and have three grown children. He holds a degree in Communications from Cleveland State University and spent 40-years as a cameraman for the MLB and NBA. After 33 years, he retired as a Captain from the Cleveland Fire Department. He is a former Sergeant at Arms for Local 93 IAFF and was Secretary for the Firefighters Memorial.

Robert Schwind

Bob is a lifelong Cleveland resident and has been a member of FFCCU since 1993. He has served on the FFCCU board since 2019. Bob is a graduate of Cleveland State University and has served as a Cleveland firefighter for the past 28 years, becoming a lieutenant in 2002. He and his wife live in Cleveland and have two grown daughters.

James Andrews, Jr.

Jim has been a credit union member for over 40 years and has served on the Board of Directors since 2012. He has been a Cleveland Firefighter for 29 years, currently stationed at Engine Company 13. James has served on the Cleveland Firefighters Relief Fund board and was a former Union Steward and Committee Member for Firefighters Local 93. He and his wife have three children.