A Fast, Secure Way to Access Account History

To sign up for e-Statements:

  1. Log into your Online banking account
  2. Click the “Statements & documents” tab.
  3. Opt in.

Still need help? View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app). To view e-statements you will need to be registered for digital banking. Follow the instructions in our digital banking registration tutorial.

You can change your e-Statement subscription at any time in the "More Services" tab.

To Access e-Statements:

  1. Log into your Online banking account
  2. Click the "Statements & documents" tab.
  3. Select the icon you wish to view, print or download.

Still need help? View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app). To view e-statements you will need to be registered for digital banking. Follow the instructions in our digital banking registration tutorial.

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Urgent icon Important Account Information

Paper Statement Fee

As of May 31, 2024, all members who have any accounts that have elected to receive paper account statements will incur a $2 charge* per statement cycle, per account.

This fee is waived for members enrolled in electronic statements. View our e-statement tutorial video (instructions apply to online banking, mobile, and the FFCCU app).

Don’t have Online Banking?

Through online banking, e-Statements are available to view, print or download whenever! After electing e-Statements, a 36-month rolling history of statements will remain available. Download files as a PDF or CSV file, E-statements are quick, convenient, and eco-friendly! View our online banking enrollment tutorial to get started.

Enroll in Online Banking

eTax Documents, another benefit of e-Statements

Account holders that earned $10 or more in dividends, or paid $600 or more in mortgage loan interest, are sent tax documents. With e-Statements, you also have access to e-Tax docs. An email notification is sent as soon as e-Tax Documents are available. Here’s how to access eTax Document(s):

  1. Log into Online Banking
  2. Click on the eStatement Tab
  3. Click on the eTax sub-tab
  4. Click on the date to view, download, or print

Please note: If you have multiple membership accounts, you’ll need to log into each individual account to retrieve any Tax Documents. (Tax Documents are accessible only within the individual account, they are not set up for cross-account access).

If you have any questions about e-Statements or eTax Documents, please contact us. You can send us a secure message through online banking or call 216.621.4644 for more information.

KUDOS!

I experienced a problem with an automatic withdrawal. Emily provided lots of information on how to handle it and secured a refund. More than that: she gave me moral support, when I was feeling very up...

Irene

My experience with FFCCU’s Parma branch has been nothing but positive. Obtaining an auto loan was really easy, even though I came to the establishment as a nonmember.

-Star B.

The live chat team always does an outstanding job handling my frequent use of online messaging. I’m hearing impaired and prefer messaging to phone calls. They handle all my issues quickly and thorough...

-Denny J.

I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!

-Julie Z.

Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!

-Bridget E.

I would like to thank Meghan T., for taking her time with a loan we needed. We were nervous about coming in, but she was very thorough and helpful. Words can’t express how appreciated we felt!

-Alice & James D.

The FFCCU team went above and beyond to help my 16-year-old get onto her mobile app. They were very helpful and kind. Definitely #peoplehelpingpeople and #CUDifference!

-Donna P.

I called about a car loan for my daughter, who is a student, and Sumintra helped determine the best option. I have been a member for 25+ years, and always get great answers and help with our financial...

-Sandy

I work with banks and credit unions on a daily basis, and FFCCU goes above and beyond to help its members. Thank you all for making the process easy to understand and treating me like a person.

-Jennifer

I’d had a poor experience with a previous lender, but took a chance and reached out to FFCCU. I am so happy I went with them and got locked in on a rate I was flabbergasted by. I’m switchi...

-Brian W.

The loan process was quick and easy. One of the FFCCU teammates told me about loan options when I was at the branch – by the time I was home 10 minutes later – they had already checked in.

-John S.

Erica Irons went above and beyond for our home loan! In spite of storm damage causing our branch to close, she made our transaction smooth. I love FFCCU in Willoughby ❤️

Mary Kay & Joe

More Kudos!

*Fee is waived for members with Sparky Youth Savings or members of Club Ignite.