Service Changes Everything: A Better Way To Serve FFCCU Members

You’ve heard we’re building a new Parma branch, but it’s not just the brand new building that’s exciting. There’s something else important that is coming with the new location. We’re introducing a unique approach that allows you, our members, to have an individualized experience with any FFCCU Teammate, no matter what kind of banking you are doing. With the all-new environment comes a personal banking relationship.

From the moment you walk in, you’ll be able to feel the difference. Our new branch building is designed to streamline your visit. The very first person you talk with will be one of our Financial Solutions Specialists. These specialists can help you with a simple transaction like a withdrawal or deposit. Now, if you want to talk about refinancing a loan, opening an account or becoming pre-approved for a mortgage, they can help with that too. That very same teammate will sit down with you, on the spot, and discuss your needs. You won’t be handed off or left waiting, everyone at this branch is ready for whatever you bring to them!

We hope you’re ready for this new, personalized experience! The Parma branch opens on July 1, 2019. Share in the excitement by following us on Facebook for progress updates. You can also check up on our blog post, or subscribe to our e-Newsletter!

Not a member? No problem!

Remember, we’re not just for Firefighters! Joining FFCCU is easy and offers you all kinds of perks including the opportunity to earn interest on a checking account! We also offer online banking and have our own mobile app! You can learn more about becoming a member here.

Posted In: FFCCU News and Info