Don't have a meltdown - Skip your loan payment with Skip-A-Pay!

We’re giving qualified* FFCCU members the opportunity to skip their December or January payment. If you choose to skip a payment, your current due date will be advanced one month forward, just as if you paid. Interest will continue to accrue on your loan and all terms and conditions will remain the same. A $30 processing fee applies.

How Do I Skip-A-Pay?

  1. Log in to your online banking
  2. Click on “Payments” (menu on the left), and click on “Skip a loan payment.” 
  3. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Log into our mobile app. Don’t have it? download it now
  2. Tap the hamburger (3 lines) menu on the top left
  3.  tap “Payments” and then tap “Skip a loan payment.”
  4. Any qualified loans will appear, and you simply follow the instructions on that page to enroll.

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

Check out our video tutorial for detailed instructions.

  1. Click to fill out our DocuSign registration form.
  2. Once your form has been processed you will receive a confirmation email. 

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Call us at 216.621.4644. Please have your account number available.
  • Text “Skip A Pay” to 216.621.4644 to get started. Please have your account number available. 

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Chat with us by clicking the “Live Chat” button on bottom right corner of this page

Please note: If you use our loan payment center, you will need to login and pause your loan payment there as well.

  • Visit any of our branches and we’ll look up your account and help you complete your Skip-A-Pay!

Please note: Automatic payments set-up through our loan payment center must ALSO be paused in the loan payment center, in addition to completing one of the actions listed above. FFCCU cannot process your loan pause for you. Failure to pause automatic payment setup through the Loan Payment Center may result in your payment being taken despite your enrollment in Skip-A-Pay.

KUDOS!

Berto was awesome. I joined up today as a brand new member, and he helped in every possible way to make the process smooth and complete. Thanks, Berto!

Karen

Beth Meyer is priceless. I can’t imagine things going any smoother. She stayed in touch at every step and moved everything along with ease.

-Ryan R.

Customer service is very understanding, and they make sure that your needs are met. I have been with the Firefighters Community Credit Union for over 40 years and I will remain a member.

-Teresa G.

Clicked the “Live Chat” button, asked my question, got my answer literally within a minute. THIS is what support from a banking institution should be like. Thanks so much for your help!

-Ryan M.

Jenny and Victoria from the Wellington branch were super helpful with getting things going for me, and gave me peace of mind. So grateful for their help!

-Austin L.

I’ve been with FFCCU for over 25 years and always have great experiences. Lisa Snell was no exception: whether online or meeting in person to close my auto loan, she’s fantastic!

-Julie Z.

I love FFCCU! All of the convenience of a big bank with more personalized service. Friendly and helpful staff. A great financial partner! And I love how the credit union is member owned.

Rachel

Whenever I have questions and start a chat I always receive a quick response with all my questions thoroughly answered. Just wanted to say THANK YOU!

-Jerry T.

I cannot thank Tilisha at the Willoughby branch enough for going above and beyond to get my auto loan approved. It was a pleasure to work with her. Words can’t express how appreciative I am.

-Percaker G.

The quick response was A-1. The respect was apparent, and the knowledge? –muah!– [chef’s kiss] Thanks to the North Ridgeville Branch team!

Kim M.

Big kudos to the West Side CLE branch. I secured my new car loan with a rate better than what the dealer was offering. FFCCU has always been my go-to for car loans for this very reason!

-Bridget E.

I cannot say enough good things about the individuals I have worked with – especially when my card number was stolen. The service I have had is why I have moved all my accounts to FFCCU. KUDOS!

-David H.

More Kudos!

*Skip-A-Pay is available to qualified members for loan payments due in December 2024 or January 2025. Members must apply to skip a payment no later than 1/29/25. By enrolling in Skip-a-Pay, you agree to the skip payment terms and conditions. There is a $30 processing fee for this service and this fee does not reduce the principal balance of your loan(s). This Skip-a-Pay program will defer your FFCCU loan payment by 30 days and will result in an extension in the original loan term. Interest will continue to accrue at the rate disclosed in your original loan agreement and will result in a larger final payment due. FFCCU will update the due date and repayment schedule accordingly. This is an amendment only, credit insurance premiums (if applicable) and all other terms and conditions of the original loan agreement remain in full force. If you use payroll deduction or automatic payment transfer for your loan payment from an FFCCU account, the funds will remain in your account and will be available for withdrawal. Member is responsible for any payment changes by other financial institutions that make payment to your FFCCU loan. Member must sign up for Skip-a-Pay promotion at least one week prior to the due date of the loan payment to be skipped. The following FFCCU loan types are not eligible for the Skip-a-Pay (SAP) promotion: mortgage loans, home equity loan, HELOC, credit cards, holiday loans, all balloon loans, emergency loans, fresh start payment plans, overdrafts, any loan that previously exercised this option (SAP) within the past 12 months, and any loan that is not in good standing with FFCCU. Loan payments over $1,000 do not qualify. All member’s loans and accounts must be current and in good-standing to qualify.